Shipping policy
Processing Time
Orders are processed within 1 business day after payment is received. Orders placed on weekends or public holidays will be processed the following business day.
Shipping Methods and Timeframes
We offer standard at checkout using royal mail 48hr service.
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Standard shipping: 1-2 business days (UK)
Shipping Costs and Free Shipping
Shipping costs are calculated at checkout based on your location and chosen shipping method.
UK standard shipping is £2.99 (Royal mail 48hr)
Geographic Areas We Ship To
We currently ship to:
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United Kingdom (domestic)
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Select international destinations (see below)
International Shipping & Duties
International shipping times vary by destination. Typical delivery is 5-10 business days depending on local customs clearance.
Please note: International customers are responsible for any customs duties, import taxes, or local fees applied by their country of residence.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery (or estimated delivery date) at support@torraperformance.co.uk - We will work with the carrier to resolve the issue and arrange for a replacement or refund where applicable.
Contact Information
For any shipping-related questions, please contact us at:
Email: support@torraperformance.co.uk
Response time: within 24 hours on business days.